Click here for COVID-19 Healthcare Provider Resources

The IPRO ESRD Network of New England is here for you during this unprecedented event. We will continue to provide resources that we believe will be beneficial to you.

5 Urgent Reminders About Coronavirus-19 for Individuals on Dialysis
Patient Safety Tips for Dialysis Transportation During the Coronavirus-19 Outbreak

Patient Helpline Numbers

American Renal Associates (ARA): 888.880.6867
Dialysis Care Center Patient Helpline: 844.466.3436
Dialysis Clinic, Inc (DCI): 866.424.1990
DaVita: 800.400.8331
Fresenius: 800.626.1297
Satellite Healthcare: 650.830.7954
SAMHSA - Disaster Distress Helpline: 800.985.5990
US Renal Care: 866.671.8772
Veteran Disaster Relief Hotline: 800.507.4571

Dialysis Patient Financial Help

The American Kidney Fund (AKF) has established a Coronavirus Emergency Fund to provide financial assistance to low-income dialysis and transplant patients who are facing unexpected expenses as a result of the COVID-19 pandemic. AKF is providing emergency assistance to patients for food, transportation, and medications. The organization is raising additional funds from the public; 100% of all donations will go directly to patients in need.

Dialysis and transplant patients may get more information about applying for AKF emergency grants from their social workers or transplant coordinators. 

 Apply on your own behalf by visiting the AKF Grants Management System
 Get more information on the AKF Website

Centers for Disease Control and Prevention (CDC) Guidance and Information

 What You Should Know and Situation Updates
 COVID-19 Fact Sheets
Recommendation Regarding the Use of Cloth Face Coverings, Especially in Areas of Significant Community-Based Transmission

Centers for Medicare & Medicaid Services (CMS) Information

 President Trump Expands Telehealth Benefits for Medicare Beneficiaries During COVID-19 Outbreak

Infection Prevention Resources

 Test Your Hand Hygiene Tutorial (Video)
 Conversation Starter to Prevent Infections in Dialysis Patients
 CDC’s Clean Hands Count Campaign
 How Do You Get an Infection?
 Know the Facts About Infection
 Your Infection Guidebook
 Safety in the Dialysis Facility (Video)
 What You Need To Know About Handwashing (Video)

Patient Advocate Organizations – News and Information

 National Kidney Foundation
 American Association of Kidney Patients
 Dialysis Patient Citizens Education Center
 American Kidney Fund
 American Transplant Foundation
 Home Dialyzors United
 National Alliance for Caregiving
 National PACE Association
 Caregiver Action Network

Patient Advocacy Organizations – Webinar Recordings

American Association of Kidney Patients

 Coronavirus and Kidney Patients: A CDC Expert Webinar Hosted by AAKP’s Center for Patient Research and Education

American Kidney Fund

 COVID-19 Q&A: Kidney-friendly Eating

Dialysis Patient Citizens Education Center

 What Does COVID-19 Mean for Kidney Patients

National Kidney Foundation

 Staying Safe During Dialysis and the COVID-19 Outbreak

United Network for Organ Sharing

 COVID-19: Organ Donation and Transplant Town Hall Webinar

Preventing the Spread COVID-19 (Videos)

 How does COVID-19 spread?
 COVID-19: What Older Adults Need to Know
 10 Things You Can Do to Manage COVID-19 at Home
 Detenga la propagación de los microbios (Spanish)

Mental Health Resources

The outbreak of COVID-19 may be stressful for many people. You may find yourself overwhelmed with the amount of information coming out from multiple sources. Coping with stress in positive ways will make you, the people you care about, and your community stronger.

 Take Care of Your Behavioral Health - this resource includes tips from the Substance Abuse and Mental Health Services Administration (SAMHSA) for social distancing, quarantine, and isolation during an infectious disease outbreak.
 Coping with Stress During Infection Disease Outbreaks - more tips from SAMHSA for knowing the signs of stress, how to relieve stress, and when to get help.
 Protecting Your Mental Health During the Coronavirus Outbreak - this resource includes information from the American Foundation for Suicide Prevention (AFSP) on taking care of your mental health in the face of uncertainty.

Additional Resources

 Healthcare Ready COVID-19 FAQs for Patients
 Healthcare Ready Prescription Resource Map
 4 Ways to Empower Yourself to Cope with COVID-19
 Telemedicine Resource Handout
 State and Territorial Health Department Websites
 Occupational Safety and Health Administration (OSHA)
 U.S. Food & Drug Administration (FDA)
 World Health Organization (WHO)
 National Child Traumatic Stress Network Parent/Caregiver Guide to Helping Families Cope with the Corona Virus Disease 2019
 ASN - COVID-19 Awareness Poster
 AAKP Coronavirus Disease 2019 (COVID-19) Resources for Transplant Patients

For questions or assistance, please contact us:

IPRO ESRD Network of New England
Network 1 (CT, MA, ME, NH, RI, VT)
1952 Whitney Avenue, 2nd Floor
Hamden, CT 06517
Main Phone: 203-387-9332
Toll-Free Patient Line: 866-286-ESRD (3773)
Fax: 203-389-9902
Contact Us by Email
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Help for Patients in Crisis:

Suicide Prevention Lifeline

Local Suicide.Org
 New Hampshire
 Rhode Island